The endpoint recovery gap many teams discover during an incident

In an interview, IGEL CTO Matthias Haas explains that backups are necessary but insufficient for recovery, and that organizations must plan endpoint recovery and trusted user access (e.g., alternate boot paths, immutable OS, staged recovery) to maintain business continuity. He recommends adding "time to trusted user access" to CISO dashboards, modeling workflow dependencies to justify funding for recovery capabilities, and designing recovery to avoid manual heroics at scale.