Blending In: How Remote Monitoring and Management Tools Attack Your Network

This report describes a recent surge in abuse of legitimate Remote Monitoring and Management (RMM) tools by attackers—primarily delivered through phishing and SEO-based lures such as secure file portals, meeting transcripts, software updates, invites, and eCards—enabling persistence, remote control, and data exfiltration; it emphasizes the importance of contextual detection to differentiate malicious RMM use from legitimate IT administration and promotes content-inspection defenses to stop these attacks in real time.