Anime streaming giant Crunchyroll says hacker stole data related to customer service tickets

Crunchyroll confirmed that a batch of customer service ticket data leaked online after an alleged breach of a Telus employee account at a third‑party vendor; the attacker claims to have used malware to exfiltrate support tickets (allegedly affecting ~6.8 million people, with some partial credit card data) and posted screenshots showing access to Slack, Zendesk, and Google Workspace, while Crunchyroll and cybersecurity partners continue their investigation.