Two U.S. Executives Plead Guilty in India-Based Tech-Support Fraud Schemes

Two former executives of a U.S. call‑routing and analytics firm pleaded guilty to misprision of a felony for knowingly enabling India‑based tech‑support scam operations from about 2016 to April 2022; their company provided phone numbers, routing, call tracking, and other services while advising scammers on avoiding complaints, facilitating fraudulent call trading, and running a call center. The scams used deceptive pop‑ups to lure victims into calling fraudulent support lines where callers were coerced into paying for unnecessary services and sometimes had sensitive data harvested; the case followed an FBI investigation and multiple convictions of implicated operators.