Have I Been Pwned likely to ban resellers from buying subs, citing ‘sh*tty behavior’ and onerous support requests

Troy Hunt, founder of Have I Been Pwned (HIBP), is strongly inclined to ban resellers from HIBP subscriptions after finding they constitute a tiny fraction of customers yet create a large and complex support burden; he has delayed a final decision while exploring automation to reduce reseller overhead, and has also deployed automated handling of data erasure preferences, aiming to keep the service simple for direct customers and supportive of MSPs.