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Security boss thought MFA would be too much security

ID: e5bf8786-5876-5894-881e-08b872dc9d8c

STIX ID: report--e5bf8786-5876-5894-881e-08b872dc9d8c

Feed Name: The Register (Security)

Date Published: 2026-06-26

Date Updated: 2026-07-23

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The article recounts a consultant's experience rolling out Microsoft 365 multi-factor authentication for a customer; after a few phones experienced issues due to buggy invoicing software claiming to support MFA, a senior director demanded an immediate rollback and MFA was disabled. The story highlights poor security decision-making and organizational resistance rather than describing a technical incident or threat.

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