CrowdStrike still doesn't know how much its Falcon flame-out will cost

CrowdStrike reported Q3 revenue of $1.01B (up 29% YoY) but a $17M loss, while cautioning that the July 19 Falcon update outage continues to lengthen sales cycles and add customer scrutiny despite “customer commitment packages” offering flexible terms. Management guided Q4 revenue to ~$1.03B but highlighted uncertainty around how incentives will be adopted and the impact of ongoing legal actions, including Delta’s $500M claim tied to flight cancellations. CEO George Kurtz remained upbeat, asserting customers “mostly” remain and view CrowdStrike’s technology as best-in-class, though investors reacted negatively, sending shares down after hours.