How to Create Collaboration and Shared Goals with IT and Security Teams 

The document advocates integrating cybersecurity into ITSM, promoting Qualys Patch Management with VMDR to unify asset, vulnerability, risk, and patch operations, automate and prioritize risk-based remediation, and improve efficiency (e.g., faster remediation and higher patch rates). It highlights common challenges (siloed teams, resource constraints, and lack of real-time data sharing), outlines strategic benefits of shared goals across IT and security, and provides implementation steps and recommendations to enhance risk management, operational efficiency, and compliance.