Tech Support Scams Are A Concern For All

This report explains tech support scams that use malicious search ads or cold calls to trick users into installing remote-access software, allowing scammers to claim infections, charge fees, or install payloads (e.g., miners, backdoors, ransomware). It outlines the attack steps, suggests forensic artifacts to examine (browser history, file timelines, logs, registry), highlights indicators such as unusual TLDs, and provides response and user-education recommendations.