Technical Support Scams – What to look out for

This report educates readers on technical support scam tactics—such as social media and fake website lures, use of remote access tools (e.g., TeamViewer, LogMeIn, AnyDesk, Aweray), deceptive cmd.exe “scans,” fake software installations, and payment coercion—and provides clear guidance to disconnect, remove remote software, check and remove antivirus exclusions, update and scan with security tools, and change passwords to mitigate potential compromise.