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Incorporating AI agents into SOC workflows

ID: 4eb58dd1-b8c9-5de5-aa61-7e7d8e49c176

STIX ID: report--4eb58dd1-b8c9-5de5-aa61-7e7d8e49c176

Feed Name: Red Canary

Date Published: 2025-01-16

Date Updated: 2026-04-29

Author: Jimmy Astle

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This Red Canary blog explains how non-autonomous, SOP-driven AI agents with humans in the loop can streamline SOC investigations by automating context gathering and initial assessments, contrasting them with rigid traditional automation and less predictable autonomous agents; using a real-world Salesforce login anomaly, it reports investigation time reductions from 25–40 minutes to just over **3 minutes** and a **60 percent** faster customer notification rate, and it offers practical tooling options (OpenAI function calling, CrewAI, LangFlow, LangGraph, AutoGen, and Microsoft Security Copilot with a Red Canary plugin) for implementing agentic workflows.

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