Dragos Customer Experience: What to Expect in Onboarding & Support

This document is an overview of Dragos’s Operational Technology (OT) cybersecurity platform and customer experience, emphasizing unified onboarding, a multidisciplinary support team, proactive training and threat hunting, intelligence-driven detection mapped to MITRE ATT&CK for ICS, risk-based vulnerability management, and integrations to streamline investigations and response.