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Social Engineering – Sometimes It’s Too Easy

ID: 2ed5c731-d51e-5b7b-a40e-b66083e8bef8

STIX ID: report--2ed5c731-d51e-5b7b-a40e-b66083e8bef8

Feed Name: Black Hills Infosec Blog

Threat Score
55/100

Date Published: 2017-03-14

Date Updated: 2026-04-27

Author: BHIS

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**Executive summary:** A practitioner recounts a social-engineering exercise against an organization's help desk using a maternity-leave ruse and caller ID spoofing that resulted in multiple successful password resets, remote-control sessions, access to other employees' OWA accounts, and installation/configuration of Office 365—highlighting inadequate verification procedures and risky remote-support practices.

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