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Europe’s ManoMano Hit: 38M Customer Records Compromised in Vendor Breach

ID: 10d67b4d-b12d-57b8-a132-25089d213d93

STIX ID: report--10d67b4d-b12d-57b8-a132-25089d213d93

Feed Name: TechRepublic Security

Threat Score
82/100

Date Published: 2026-02-27

Date Updated: 2026-04-23

Author: Ken Underhill

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ManoMano is notifying approximately 38 million customers after a subcontracted customer service provider was compromised, likely exposing names, emails, phone numbers and customer support communications (no evidence of password access). The breach—allegedly claimed by an actor calling themselves 'Indra' and possibly involving a Zendesk environment—highlights supply-chain risk and prompts recommendations for least-privilege access, stronger vendor governance, DLP, and monitoring to mitigate downstream phishing and fraud.

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