Why metrics—and context—matter: How CISOs can measure and communicate cyber resilience

This article provides guidance for cyber leaders on effectively measuring and communicating cyber risk, emphasizing tailored security ratings (especially for telecom/ISP/cloud providers), curated KPIs aligned to stakeholder priorities, and contextual storytelling to avoid metric misinterpretation. It underscores the importance of behavior-based, enterprise-wide measurement and repeatable processes to strengthen third-party/supply-chain security, while noting heightened regulatory scrutiny from bodies like the SEC and EU (DORA). The piece aims to help CISOs translate complex risk into clear, actionable metrics without oversharing or diluting focus.