Scorecarder Spotlight: Catarina Horta

Employee spotlight: Catarina Horta, Business Development Manager, shares her career background, interest in psychology, and why she enrolled in the "Leading People & Change" course. The piece highlights key learnings and practiced frameworks (SBI, DESC, GROW, ADKAR), the emphasis on coaching and emotional agility, and her intentions to apply these approaches to build trust, accountability, and a culture of continuous improvement within her team.