7 Incident Response Metrics and How to Use Them

**Executive summary:** This article outlines seven core incident response metrics (MTTD, MTTA, MTTR, MTTC, system availability, SLA compliance, and MTBF), explains how to calculate and interpret each with practical examples, and recommends using these metrics to reduce risk, prioritize remediation, and assess vendor performance; it concludes by highlighting SecurityScorecard's continuous monitoring platform as a means to obtain real-time alerts and support metric-driven incident response improvements.