Learning is fundamental
ID: 2f414fe2-e2f2-5f83-88fa-494804116fed
STIX ID: report--2f414fe2-e2f2-5f83-88fa-494804116fed
Feed Name: Expel Blog
This article advises SOCs to stop optimizing solely for triage speed and instead foster a learning-oriented environment: adopt Lean principles (flow, feedback, experimentation), flip time-based input metrics into output metrics, improve tooling and feedback loops, and hire for the ability to investigate deeply to improve quality and retention.
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