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Direct to the SOC: Enhanced collaboration with Expel’s analysts

ID: 35cd52e7-2b42-5109-8bec-4ed1b4d67217

STIX ID: report--35cd52e7-2b42-5109-8bec-4ed1b4d67217

Feed Name: Expel Blog

Date Published: 2026-03-17

Date Updated: 2026-04-27

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Expel announced a feature that integrates Slack and Microsoft Teams with Expel Workbench via bi-directional threaded commenting, allowing customers to communicate directly with SOC analysts in real time, attach rich media, and launch on-demand investigations from their chat workspace; Zendesk remains for standard support and users are instructed to enable specific comment/incident notifications and contact [email protected] for help.

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