Mistakes to avoid when measuring SOC performance

### Executive Summary This article critiques common mistakes in measuring Security Operations Center (SOC) performance, emphasizing that poor metric design can drive the wrong behaviors: (1) counting everything without context leads to misleading indicators and gaming, (2) prioritizing speed alone degrades investigation quality, and (3) budget and tool decisions disconnected from clear objectives can reduce visibility and increase risk; the author promises follow-up guidance on better measurement approaches.