12 revealing questions to ask when evaluating an MSSP or MDR vendor

This article provides twelve targeted questions and guidance for organizations evaluating managed security service providers (MSSPs) or managed detection and response (MDR) vendors, covering adaptability to customer environments, onboarding timelines, integration with existing technology, cloud vs on‑prem detection strategies, incident communication and collaboration, visibility and reporting, problem detection and remediation, red team detection, support engagement, pricing transparency, and the value of a 30-day proof of concept.