Performance metrics, part 2: Keeping things under control

This blog post explains how SOC managers can use metrics and analytics—change-point analysis, time-series decomposition (trend, seasonality, residuals), trend visualization, and Shewhart control charts—to monitor daily alert volumes, detect significant changes or out-of-control conditions, and take operational actions (tuning detections, automation, workflow changes) to reduce analyst cognitive load and prevent burnout; it includes practical tooling recommendations (Python, statsmodels.tsa.seasonal, Tableau) and example operational responses.