Touring the modern SOC: where are the dials and blinking lights?

This document is a SOC tour of Expel that outlines the team’s mission and culture, organizational structure, automation and tooling (Josie™ and Ruxie™), investigation practices, quality-control processes, and performance metrics (for example, a 28-minute alert-to-fix for critical incidents). It highlights remote analyst collaboration via the Expel Workbench, continuous optimization through automation and operations management, and the use of curated insights shared in a Quarterly Threat Report.