How to get the most out of your upcoming SOC tour: making your provider uncomfortable

This article advises buyers on how to prepare for and conduct an on-site visit to a managed security provider's SOC, covering pre-visit planning (requirements, budget, decision-makers), what to watch for during the tour (who presents, workplace energy, deliverables, past work), and tactics to uncover the provider’s true operational capabilities by engaging directly with frontline staff and requesting off-script interactions.