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Enhancing phishing protection: analyst & customer security

ID: ed87a652-f3c7-5332-8f8e-5a7f176ee71f

STIX ID: report--ed87a652-f3c7-5332-8f8e-5a7f176ee71f

Feed Name: Expel Blog

Date Published: 2021-01-05

Date Updated: 2026-04-27

Author: Ben Brigida; Peter Silberman; Ray Pugh

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Expel outlines a phishing triage service that combines human analysts with automation: safely rendering and enriching emails, using ML embeddings to find similar messages, running cross-vendor investigative actions against customer telemetry (EDR, SIEM, firewalls), and applying daily QC to improve automation; the platform surfaces IOCs and delivers rapid notifications and remediation guidance when compromises are found to reduce analyst workload and speed response.

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