7 habits of highly effective (remote) SOCs

This blog post outlines seven daily habits Expel’s 24×7 SOC adopted to remain effective after moving to fully remote work: prioritize a persistent video conference “SOC party line,” use breakout rooms for focused investigations, emphasize empathy and frequent check-ins, be transparent about quality using AQL/QC reviews, over-communicate, seek out team-building fun, and continuously test, learn, and iterate. The guidance is operational and people-focused, intended to preserve teamwork, trust, and investigation quality in an all-remote environment rather than reporting a cybersecurity incident.