Program Maturity Framework: A Roadmap for Better Bug Bounty Operations
ID: b3c9a6b5-d011-587a-9c9c-ebcf6e5dd9c7
STIX ID: report--b3c9a6b5-d011-587a-9c9c-ebcf6e5dd9c7
Feed Name: HackerOne Blog
### Executive summary This document presents the HackerOne Bug Bounty Program Maturity Framework, a guidance framework that organizes over 60 practices across three maturity tiers (Baseline, Competitive, Exemplary) and four operational categories (Communication & Transparency, General Best Practices, Policy Page & Program Setup, Report Handling). It explains how teams can assess and improve program operations to build researcher trust, reduce friction, and demonstrate risk-reduction impact, and encourages adaptation to organizational context and incremental adoption.
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