Jamf After Dark: Jamf Support
ID: b103fd35-dcf6-57f9-9453-8ca3ae29e569
STIX ID: report--b103fd35-dcf6-57f9-9453-8ca3ae29e569
Feed Name: Jamf Blog
Jamf migrated its legacy support platform to Intercom and introduced an AI chat agent to improve multi-channel support, accelerate customer identification and routing, reduce first response time dramatically, and increase CSAT scores.
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