Huge Ecosystem of Unregulated Payment Providers Helps Scammers Collect Victims’ Money

This report outlines a call center-driven investment scam that funneled victim payments through neobanks—especially Revolut, Wirex, and Chase—while coaching victims with scripted explanations to defeat bank fraud controls; Revolut appeared in 598 of 5,040 identified transactions on an English-language “retention desk.” It includes victim testimony, bank statements, and expert analysis highlighting criminals’ preference for challenger banks due to weaker onboarding and compliance.