The Price of Privacy: Atlassian to Train AI on Jira and Confluence Data Starting August 2026

Atlassian will begin using customer metadata and in-app content from Jira, Confluence, and connected cloud offerings to train AI models starting August 17, 2026, affecting roughly 300,000 customers; data is categorized (metadata vs. in-app), processed with de-identification and aggregation, and retained up to seven years. Contribution and opt-out controls vary by subscription tier—Enterprise customers can opt out, while Free/Standard tiers face mandatory or limited opt-out options—raising privacy and latent security concerns.