FBI Cyber Alert: Tech Support Scams Steal Cash or Precious Metals

The FBI warns of rising tech-support/government-impersonation scams in which criminals claim victims’ accounts are compromised, instruct them to convert assets into cash or precious metals, and send couriers to collect the goods, resulting in more than $55M in losses (May–Dec 2023); the advisory emphasizes not engaging with unsolicited pop-ups or contacts, refusing remote access, protecting personal information, and recognizing that legitimate entities will not request precious-metal purchases.