Elevating the SOC Experience: Smarter Automation, Richer Threat Intelligence, and AI-Native Investigation

KnowBe4 announces three Defend platform enhancements: automated integration between Security Awareness Training and email defense to remove manual allow/deny handling during phishing simulations; a redesigned Dashboard Intelligence providing authentication health, geographic attack origins, top impersonated brands, and malicious file type trends for executive-ready visibility; and an AI-native Natural Language Search to speed investigations and reduce time-to-triage. These features aim to streamline administration, improve threat context, and accelerate incident response workflows and are rolling out to the KnowBe4 console this week.