The Verizon outage fallout continues: FCC opens direct line for your complaints
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STIX ID: report--6efc995f-78a3-5c11-a83a-0748beab31b6
Feed Name: ZDNet Security
The FCC is investigating Verizon’s January 14 outage that disrupted calling and texting for millions—including 911 access—for roughly 10 hours, reportedly caused by a software issue. The agency is soliciting detailed customer reports via [email protected] to assess impact, Verizon’s response, and public communications, which could inform potential penalties.
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