Verizon outage affects over 2 million users: What 'SOS' means, refunds, more updates

A major Verizon cellular outage impacted customers across multiple U.S. cities, leading to loss of calls and data and triggering the SOS indicator on some iPhones; Verizon apologized, is working to restore service, and plans to offer account credits. The article explains how to check local network status and clarifies that the iPhone “SOS satellite” icon can appear when out of coverage without initiating an actual SOS call or incurring charges.