AI shopping searches surged 200% in one year - and it's a top priority for commerce leaders now
ID: c669b4f5-b430-5621-958a-87a0082a4996
STIX ID: report--c669b4f5-b430-5621-958a-87a0082a4996
Feed Name: ZDNet Security
This ZDNET summary of Salesforce’s State of Commerce report highlights rapid adoption of agentic AI in e-commerce (200% year-over-year growth), identifies AI and data unification as top priorities for commerce leaders, outlines barriers such as fragmented customer data and lack of AI success metrics, and recommends scaling AI in production, reskilling staff, and integrating systems to enable autonomous commerce and better customer experiences.
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