Insurers Use Claims Data to Recommend Cybersecurity Technologies

Coalition’s analysis and supporting Forrester data indicate that managed detection and response (MDR) materially reduces incident response times and impact, prompting insurers to incentivize MDR and other effective controls. Insurer datasets suggest lower claims for organizations using Google Workspace compared to Microsoft 365, with email-driven compromises remaining a major loss driver. Coalition’s Cyber Threat Index 2024 flags widespread exposure of end-of-life Microsoft SQL Server 2000 and a surge in RDP scanning, with open RDP potentially disqualifying applicants from coverage. The piece underscores how cyber insurers are increasingly shaping security investments based on measurable risk reduction, though economics and skills availability may limit universal adoption.