Mass Spam Attacks Leverage Zendesk Instances
ID: 7c8d10b4-105f-5eaa-8147-ea7f9859edc1
STIX ID: report--7c8d10b4-105f-5eaa-8147-ea7f9859edc1
Feed Name: Dark Reading
Threat Score
Multiple organizations reported large volumes of spam sent through legitimate Zendesk helpdesk instances, with messages impersonating major companies and government agencies and bypassing some spam filters. Zendesk characterizes the activity as "relay spam" and has implemented additional monitoring and limits while investigations continue; the campaign poses phishing and credential-theft risks but no confirmed breach has been reported.
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