The CISO-COO Partnership: Protecting Operational Excellence

The article argues that CISOs and COOs must build a deliberate, collaborative relationship to treat cyber resilience as an operational priority, not just a security concern. It recommends establishing regular joint planning touchpoints, operationally specific incident response playbooks (including decision authority and recovery timelines), and cross-functional tabletop exercises so organizations can maintain operations and minimize revenue, reputational, and supply-chain impacts during cyber incidents.