Shadow AI, Sensitive Data Exposure & More Plague Workplace Chatbot Use

The report highlights a growing enterprise risk where employees routinely share sensitive corporate information with generative AI/chatbots—38% of surveyed workers admitted to doing so—creating opportunities for data exposure and breaches (citing incidents like Samsung and an unnamed financial firm). It emphasizes gaps in training, the rise of "shadow AI," and recommends organizational controls (policies, training, access controls, data masking, monitoring, and SSPM) to mitigate the systemic risk.