Hackers Used Meta’s AI Support Bot to Seize Instagram Accounts

Researchers and journalists reported that attackers circulated instructions on Telegram showing how to manipulate Meta’s AI customer-support assistant to add a new email to targeted Instagram accounts and receive a one-time code for password resets, resulting in the brief defacement of multiple high-value accounts; Meta pushed an emergency patch and advised securing impacted accounts, and the incident underscores the risk of AI-driven account recovery and the protective value of MFA.