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18 Arrested as Gurugram Call Centre Data Leak Fuels Massive SBI Credit Card Scam

ID: 26f08fa8-705d-5f59-9529-9de696bab3a3

STIX ID: report--26f08fa8-705d-5f59-9529-9de696bab3a3

Feed Name: DataBreaches.Net

Threat Score
60/100

Date Published: 2025-08-17

Date Updated: 2026-05-13

Author: Dissent

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Delhi Police arrested 18 people for a six-month scheme that exploited insider access at a Gurugram Teleperformance call centre to steal confidential State Bank of India credit card customer data and defraud cardholders of approximately ₹2.6 crore (~USD $296,630). The syndicate conducted nationwide targeting (excluding Delhi residents) and used a money‑laundering network involving cash transactions and cryptocurrency.

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