Major Casinos Hacked Using Social Engineering Attacks

Two major hospitality companies, Caesars Entertainment and MGM Resorts, were reportedly hit by ransomware attacks that began via social-engineering of IT helpdesk staff; Scattered Spider (an affiliate of ALPHV/BlackCat) is suspected. Caesars disclosed a data breach affecting loyalty program members, and MGM experienced multi-day operational outages. The report emphasizes how attackers leverage publicly available information to impersonate employees and offers guidance on limiting shared information, verifying requests, and training staff to defend against social engineering.