Addressing Our ‘Age of Insecurity’ — in Cyber Too

The piece reflects on insecurity as a cultural theme and uses recent media coverage of the Marks & Spencer cyber attacks and data breach to underscore the operational and financial impacts of ransomware while advocating for cyber resilience. It distills lessons focused on investing in brand resilience before crises, maintaining authentic and transparent communication, acknowledging customer impact, and using incidents as catalysts for improvement, aligning with guidance that cyber resilience is an organizational imperative and concluding that resilience is the pragmatic response to an age of insecurity.