5 Dysfunctions of a DevOps Team: Absence of Trust | UpGuard

This article discusses how trust is the foundational element of effective DevOps culture and outlines practical steps to build it: aligning Dev and Ops (including developers on call), starting with small, motivated teams, securing managerial sponsorship, using metrics like MTTR to tell data-driven stories, and celebrating successes. It emphasizes that team dysfunctions and sociological factors often impede performance more than tools or processes, advocating focused, incremental change to improve collaboration and outcomes.