Building cyber-resilience: Lessons learned from the CrowdStrike incident

Reflecting on the July 2024 global IT outage triggered by a corrupted CrowdStrike update, the article urges organizations to conduct post-mortems, strengthen cyber-resilience plans, test response processes (including with partners), and reduce vendor monoculture to mitigate systemic risk, noting that even a small percentage of affected critical devices can cause outsized disruption; it also cautions that relying on obsolete technology is not a viable resilience strategy and points readers to resources like ShieldsUp and small-business guidelines.