Kraken Exchange Faces Extortion After Insider Recorded System Footage

Kraken is responding to two insider incidents where support staff recorded and leaked videos of internal customer-management systems; those recordings are being used in an extortion attempt affecting about 2,000 accounts (≈0.02% of users). The company states there was no full system compromise or funds at risk, has blocked the implicated staff, added controls, notified potentially affected users, and is collaborating with international law enforcement while refusing to pay the attackers.