Could your choice of metrics be harming your SOC?
ID: b3d22bae-ac90-5f6d-a23b-4308b2e88d9c
STIX ID: report--b3d22bae-ac90-5f6d-a23b-4308b2e88d9c
Feed Name: National Cyber Security Centre (NCSC)
The report examines how commonly used SOC metrics—number of tickets processed, time to close tickets, number of detection rules, and volume of logs collected—can incentivize behaviours (rapid false-positive closures, alert-rule inflation, and collection of low-value logs) that undermine detection and investigation effectiveness.
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