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Router maker's support portal responds with MetaMask phishing

ID: 06780f43-1d5c-5077-8f25-fb460d303c48

STIX ID: report--06780f43-1d5c-5077-8f25-fb460d303c48

Feed Name: Bleeping Computer

Threat Score
55/100

Date Published: 2024-07-01

Date Updated: 2026-04-20

Author: Ax Sharma

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BleepingComputer verified that Mercku's Zendesk support portal is apparently compromised and is auto-responding to support tickets with MetaMask phishing emails that use URL userinfo obfuscation and a zpr.io shortener redirecting to a malicious .store domain; testers observed the final host suspended and Mercku was notified. Customers are advised to avoid the support portal and not click any links or respond to the phishing emails.

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