Microsoft 365 license check bug blocks desktop app downloads

Microsoft is investigating a service issue that has prevented customers from downloading Microsoft 365 desktop apps from the Microsoft 365 homepage since November 2; a fix has been developed and is being tested with an estimated deployment timeline to be provided. The report also notes a separate known issue blocking some users from opening Excel attachments in the new Outlook client due to filename encoding, and references prior, unrelated Microsoft service/licensing bugs resolved in the past year.