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Over 20,000 Instagram accounts stolen in Meta AI support hack

ID: 457b6555-a69a-5ba7-9a15-b3da1145d9f1

STIX ID: report--457b6555-a69a-5ba7-9a15-b3da1145d9f1

Feed Name: Bleeping Computer

Threat Score
75/100

Date Published: 2026-06-08

Date Updated: 2026-06-08

Author: Sergiu Gatlan

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Meta disclosed that a flaw in its AI-powered High Touch Support (HTS) account recovery system was exploited to obtain password reset links and hijack Instagram accounts; the company disabled the HTS tool, invalidated reset links, secured impacted accounts, required password resets/re-authentication, and is reviewing recovery flows while notifying affected users and regulators that personal data (emails, phone numbers, DOB, posts, DMs, profile info) may have been exposed.

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